Batteries Plus Bulbs in West Sacramento, CA Open now

Reviews about Batteries Plus Bulbs

• ★ ★ ★ ★ ★

  November 23, 2019, by SteveandSloane Josue
  I have to tip my hat to Vitaly...This manager went out of his way to make us a happy customer. I simply brought my wife's iPad in for a new screen. This is when bad things happen to good people and good companies like this one..when I picked up the iPad and brought it home the battery was dead. We charged it and it discharged really quickly. This never happened before so I charged it up and drove it back to the store. It was nearly dead on arrival after a couple hours driving. These guys tried everything (not at my expense either) they replaced circuitry, they replaced the battery with a new one, the replaced the port and when non of that worked they replaced the power switch. It turns out that when the glass was replaced something inadvertently was damaged. I essentially walked out with a newer version of the iPad I brought in when all was said and done. I WILL do business with these guys as they proved they are trustworthy and that the customer experience comes first. My new Android ahs a cracked screen and I'm going to see if they can replace it as well. Thank you Vitaly and team!!!!
• ★ ★ ★ ★ ★

  June 20, 2019, by Stephen Franklin
  I was blown away by my fantastic experience at Batteries Plus Bulbs. A few weeks ago I was told by a salesman at a phone store at the Arden Fair Mall that the battery in my I phone 4S could not be replaced and that I would have to buy a new phone. I said "are you telling me that Apple was selling disposable phones?". The salesman looked me directly in my eyes and said "yes". I did not believe him. I like my phone and did not want to buy a new one. I called Batteries Plus Bulbs and was told that they had the battery that I needed "in stock". I went to the store and they replaced the battery while I waited in just a few minutes free of charge, without losing any of my data. I also took two cordless land-line phones with me and they had the batteries for both of them and they installed the new batteries for me free of charge. One of the cordless phones needed a new battery pad The Salesman cut some double sided self-adhesive foam to replace the old battery acid spoiled foam, also free of charge. I also needed a shorter cord to recharge my cell phone. At first the Salesman said that he could order one for me that was about 1/2 the length of the one that I already had (3ft.). Then he said the he thought he might have a shorter one in the back of the store but that it might not be "packaged". He checked and found one that was about six inches long. The exact length that I needed. Everything that I needed that day Batteries Plus Bulbs had. I could not be happier. Also the store was big, bright and very clean! I will never go anywhere else for batteries again!